Refer to the following link to obtain contact information for common router manufacturers: /Wireless_Router_Information_EN.htmĪ. If you are unsure how to reconnect the computer to your network, contact your router manufacturer or network admin for further support with the computer's network connection. NOTE: If you do not receive an IP address, this indicates that there is a problem with your computer's network connection.

You should receive information about your computer's network connection.

In the command prompt windows, type: IPCONFIG and press ENTER.

Right-click the screen and then left-click Command Prompt.

Move your mouse to the lower left corner of the Desktop or Start screen.

PART 3: VERIFY COMMUNICATION BETWEEN THE BROTHER MACHINE AND COMPUTER NOTE: An invalid IP address would be all zeroes, an APIPA address (.x) on an Infrastructure network, or an address within an incorrect range for your network. If the Wireless Link Status indicates an error, that the connection is unsuccessful, does not have an IP address, or has an invalid IP address, then the Brother machine is not properly joined to a wireless network.

If the link status indicates that the Link is OK, the machine is connected to the proper network SSID, and the brother machine has a valid IP address continue to PART 3. Locate the Wireless Link Status, SSID and Brother machine's IP address from the Network Config Report.

Press the UP OR DOWN ARROW Key to display and then press NETWORK CONFIG.

PART 2: VERIFY THE CONNECTION TO THE WIRELESS ROUTER OR ACCESS POINT If the LCD screen shows an error that will prevent printing, troubleshoot to clear the particular problem before you continue troubleshooting the PC printing. An example would be 'Paper Jam' or 'Ink/Toner Empty'.

Check the LCD screen for any error messages.

NOTE : If you are unable to power on the machine, then this solution does not apply. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position. Press a button on the machine to see if it wakes from sleep mode. If the LCD screen is blank, then the Brother machine is not powered on or is in sleep mode. PART 1: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORSġ.

View All Brother Care Program Eligible ProductsĮnsure you are logged into your computer with Admin rights.

View All Refurbished - Sewing & Crafting.

View All Refurbished - Fax Machines & Scanners.

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